Learn application functionality (focus on vendor applications) Understand system flows and dependencies Learn any file feeds that need to be monitored/alerted Maintain support documentation Document the incident engagement process Handle Remedy incident and problem tickets Run incident triage calls Cross train teammates Support other Cards applications On Call rotation Re

Senior Program Analyst Fort Belvoir Hybrid MUST Experienced Program Analyst Must have an active secret clearance 8+ years of general experience 3+ years as a practicing analyst responsible for a functional area of an acquisition program Experience in both R&D production and/or deployment phases of the acquisition process. Presentation and briefing skills to top level mana

Respond to requests for technical assistance via phone or electronically (tickets). Educate end users on how to resolve various hardware and software problems. Diagnose and resolve technical hardware and software issues. Track and route problems and requests and document resolutions. Stay current with system information, changes and updates. Setup new user hardware/ softw

Implements, installs, configures, monitors, troubleshoots, and evaluates existing and new Microsoft Windows and MAC operating systems. Responsible for integration of user workstations, including MAC workstations, with Microsoft Windows server operating systems and Active Directory. Regularly confers with analysts, other systems administrators, and users regarding current

Do you want to be part of a team helping re invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? Thomson Reuters Court Management Solutions is looking for a highly motivated, energetic and goal driven DevOps Release Engineer with demonstrated experience in build, assembly, configuration

of Task to be Performed AnaVation is seeking a Windows System Administrator to join our team and support our mission critical customer in Reston, VA. As our Windows System Administrator you will maintain and fully support AWS cloud capabilities for hosting cybersecurity tools and databases and administer and maintain current capabilities and technology stacks, including pa

of Task to be Performed AnaVation is looking for a Windows Administrator to monitor and respond to complex hardware and software problems. The candidate is responsible for interfacing with vendor support service groups to escalate during outages or periods of degraded system performance. The candidate performs system level design and configuration of products to include de

of Task to be Performed The Service Desk Officer is a Network Operations Center Watch Administrator position is in support of a Government Solutions customer in the Northern Virginia area. Work is technical in nature providing Tier 1 support a telephone and trouble ticket oriented Service Desk in support of a customer's mission oriented IT infrastructure. The Service Desk

include Serve as an Automated Time, Attendance, and Production System (ATAAPS) and Defense Civilian Pay System (DCPS) Customer Service Representative (CSR) and POC for the Resource Management Office as timekeeper for Department of the Army Civilians. Support a critical payroll administrative liaison function to ensure uninterrupted pay of all civilian personnel. Ensure all

Include Establishing CX strategies to support business objectives Acting as the voice of the customer to advocate for optimal experiences, raising awareness among stakeholders from all parts of the organization Working with stakeholders to identify pain points and opportunities for improvement Metrics establish, monitor, and report customer scores, sharing outcomes and rec

About the Organization Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal customers in the areas of cultural and environmental resources services, climate and energy change, information technology, and intelligence services. We are hiring creative, motivat

Redhorse Corporation is seeking an Industrial Security Policy Subject Matter Expert (SME) to support to the Counterintelligence, Law Enforcement & Security (CL&S) Directorate within the Office of the Under Secretary of Defense for Intelligence and Security (OUSD(I&S)) at the Pentagon. Primary Responsibilities include Support the review, analysis, and development of the OU

Requirements Traceability Analyst Job Locations US VA Norfolk ID 2024 18559 Category Information Technology Security Clearance Requirement NATO Secret (NS) Type Regular Full Time Level Mid level Overview Systems Planning and Analysis, Inc. (SPA) delivers high impact, technical solutions to complex national security issues. With over 50 years of business expertise and cons

Synergy Business Innovation & Solutions is a premier implementer of cutting edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low Code/No Code solutions, Emerging Technologi

Support development and documentation of the metrics program, collection, and analysis of the monthly, quarterly, and annual FISMA Chief Information Officer (CIO) metrics and submit reports as required. Provide recommendations on automation of the collection of the metrics and trend analysis This includes guidance issued by federal governing bodies such as NIST, OMB, GAO,