Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements Review solutions and recommending improvements Share knowledge and recomendations across the range of the salesforce ecosystem(Core, Marketing Cloud, MuleSoft, Commerce, Data Cloud. etc) Groom and refine the Salesforce product backlog, in

Escorts Pentagon tenants and vendors into the IT facilities and racks. Supports authorized and emergency power and HVAC outages at the Pentagon and other JSP locations throughout the National Capital Region (NCR). Supports space and power configuration management functions as needed. Supports inspections, to include those conducted by the fire marshal, as well as physical

Drive superior results in the management of deployment service projects throughout the project life cycle from original concept, completed rollout, and also ongoing support thereafter Manage a wide range of uncertainties through effective, proactive risk management Communicate regularly and effectively with stakeholders regarding project goals, objectives, deliverables, p

Complete PBX migration via Microsoft Teams Enterprise voice Analyzing existing standalone or clustered telephony infrastructure components with engineering and operations teams Engineer Enterprise Voice solution for the above sites aligning with organizations' cost save initiatives and strategic end state objectives. Create best practice design, plan and deployment of sol

Lead Desktop Support Technician Job ID 2024 26749 Category Infrastructure Support Location US TX Dallas About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on site and remote supp

Monitoring and troubleshooting incidents with Windows Servers Migration of upgrading Windows servers to new OS versions Management and administration of DNS Management and administration of Certificates Management and administration of Group Policy Management of user and computer accounts within Active Directory Migration of Windows servers/workstations to Azure AD from L

Gap assessment and analysis of security solutions and recommendation of improvement initiatives. Implementation of scalable, redundant, and reliable firewall solutions. Security hardening firewall configurations. Configuration management and control of architectural/design/functional configuration changes to firewalls. Firewall brake fix troubleshooting, root cause analys

Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Manage multiple conference rooms for daily meetings Schedule meetings and update calendars Organize catering for meetings Ensure reception, breakroom, conference rooms and general office areas are tidy and prese

Understand the role and technical skills required of agents. Monitor and evaluate calls, chats, and tickets to identify deviations from organizational policies and standards. Synthesize and analyze interaction data to report on ticketing, QA scores, average handle time, timing, and other key metrics. Audit and review quality assurance processes and tasks, looking for cont

Participate in all aspects of business analysis. Quickly understand the business issues and data challenges of enterprise systems. Review and edit business requirements, specifications, processes, and recommendations related to proposed solutions. Take initiative to suggest new standards, implement new strategies, and undertake special projects. Prepare project documentat

Palo Alto Prisma Engineer Job ID 2024 26731 Category Infrastructure Support Location US TX Dallas About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on site and remote support to

Office 365 Enterprise Architect Job ID 2024 26730 Category Enterprise Architect Location CA Remote About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on site and remote support t

The Microsoft Dynamics 365 Configuration System Analyst is responsible for a wide range of duties that include systems configuration and administration, reporting and analysis, and quality assurance testing. Other duties include, develops or modifies system requirements and functional specifications for Microsoft Dynamics 365 and technology projects. Additionally, this po

Proficient in distributed system design, specializing in microservices architectural patterns. Skilled in crafting multiple small relational data models. Demonstrated proficiency in utilizing the Java Spring Boot ecosystem, with a focus on developing Rest APIs and implementing industry standard security measures like JWTs. Hands on experience with Java programming languag

Develop, propose, and execute strategies aligned with our Federal clients business objectives. Collaborate with stakeholders to identify and prioritize IT initiatives that drive business value. Drive cultural and organizational transformation efforts to support IT strategy alignment. Oversee the execution of the IT services contract, ensuring adherence to requirements and