Actively develop improvement initiatives and solutions to enhance documentation and improve processes. Monitor processes to ensure standard operating procedures are followed and that corresponding service tickets are addressed within identified SLA(s) Setup SLAs, escalations, ITSM roles and system customizations Analyze daily, weekly and monthly operational metrics, and f

Duties include but are not limited to Conceiving, designing, and documenting effective solutions for successful bids throughout the capture and proposal lifecycles. Ability to identify and apply relevant technical methodologies to solve customer problems (ITIL, CMMI, etc.) Preparing responses to RFPs, RFIs, White Papers, Orals, and demonstrations that emphasize business v

Conduct analysis and calculations to determine how data samples and reporting can best support the mission of the Industrial Assessments Branch and across the Agency. Develop, implement, and integrate creative methodologies for mission and functional assessments in the Agency to provide a holistic assessment at the "industrial level" to ensure effective operations and spe

Responsible for overall supervision/management of their proposal teams, serving as the primary point of contact, and will be accountable for shepherding the proposal process for multiple RFIs and RFPs simultaneously Manage all activities involved in the development and production of proposals, including third party support Review and analyze solicitations and related docu

Looking for a #2 to manage a team of 15+ VTC Technicians!

Daily responsibilities may include Analyze users' requirements, concept of operations documents, and high level system architectures to develop system requirements specifications, analyze system requirements, and conduct infrastructure design and development activities. Assist with the development of systems requirements, advise alternative approaches, and conduct feasibi

Answer calls coming into the Tier 1 Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. Ability to assist clients with hardware and software support via telephone. Coordinate with team to ensur

Daily client interface. Representing IntelliDyne and its interests in all client engagements. Addressing and correcting any hardware, software or connection issues. Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed software. Resolving problems through customer education, training and direct assistance. Ensuring backup,

Build and maintain a pipeline by identifying and qualifying winnable IT contracts within IntelliDyne core capabilities. Lead the execution of the capture process by working with Business Developers, Analysts, Solution Architects, Technical Writers, etc. Identify resources needed to pursue a bid Leverage people (including own experience), processes, and tools to provide al

Did you not find the position you are looking for? Would you like to be considered for future opportunities? If so, please apply here and we will inform you via our monthly job alert about new positions. Required Will be required to work onsite. General Opportunities IntelliDyne's hiring philosophy is to recruit an individual(s) for a long term careers with the company, n

Cloud CITI Principal Infrastructure / Cloud Architect Clearance Active DOD Secret or above clearance Status Exempt Location Langley AFB About the role The Infrastructure Engineer Cloud Architect shall have extensive experience in cloud computing that includes on premise, hybrid, and commercial cloud management. The engineer will be, at least, a mid to senior level enginee

Cloud CITI Standard Platform Services Engineer Clearance Ability to obtain a SECRET or above security clearance. Status Exempt Location Langley AFB About the role The Platform Services Engineer shall have senior software engineering experience building and operating hybrid infrastructure developer platforms (private and commercial cloud infrastructure) at an Individual Co

Cloud CITI Principal Platform Services Engineer Clearance Ability to obtain a SECRET or above security clearance. Status Exempt Location Langley AFB About the role The Platform Services Engineer shall have senior software engineering experience building and operating hybrid infrastructure developer platforms (private and commercial cloud infrastructure) at an Individual C

Python Developer Location Remote Status Non Exempt About the role In this role, you will be responsible for helping to design and develop a custom Python web application for a commercial client. The candidate will have technical proficiency in Python and a firm understanding of user centered design. Our team is open to a range of potential new features and innovative solu

Build and maintain a pipeline by identifying and qualifying winnable IT contracts within IntelliDyne core capabilities. Lead the execution of the capture process by working with Business Developers, Analysts, Solution Architects, Technical Writers, etc. Identify resources needed to pursue a bid Leverage people (including own experience), processes, and tools to provide al