include, but are not limited to Customer account management Respond to day to day requests from customers for parts and services. Perform customer order quotes and follow up. Answer and respond to customer telephone and email contacts including some off hours and weekend on call assignments, as necessary. Provide frequent follow up communications to ensure that customers a

include Support the company's and division's strategic technical and business path by applying engineering and business best practices, incorporating technology trends to the product maturation, sustainment, and driving future developments. Interface with customers, external and internal program leadership, engineering, operations, business development, program capture, su

Include Recognized internally as a subject matter expert on the Saab 340, Saab 2000, engines, and components. May direct the activities of others. Provides technical support to field engineers, technicians, customers, and product support personal who are diagnosing, troubleshooting, or repairing a Saab 340 or Saab 2000 aircraft. Managementofcustomerrelationships domestical