Build your career with the Firm that does Big Law better. McDermott Will & Emery is a leading global law firm that brings together more than 1,400 lawyers and 1,200 business professionals. We celebrate excellence, collaboration and community and have been recognized as a top workplace by The American Lawyer, Working Mother Magazine, Vault and the Human Rights Campaign.

At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead. That includes supporting you both in and outside of the office.

With us, you'll find:

A Firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity - we encourage you to be yourself!
Enthusiasm for diverse perspectives: We're smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That's why our benefits program supports your physical, emotional, mental and financial health, with an emphasis on work/life balance.
Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.

Position Summary:
The Senior Messaging & Directory Services Engineer administers and maintains the Active Directory, Microsoft Entra and other Messaging Systems. This position provides escalated IT project support to end-users across all practice groups as the cloud-integration expert. The Senior Messaging & Directory Services Engineer works under minimal supervision and relies on extensive experience and judgment to plan and accomplish goals.

Essential Functions and Responsibilities:
- Resolve escalated help desk tickets from local IT per the service level agreement (SLA)
- Maintain the Firmwide Active Directory and integration with Entra ID tenant via Entra Connect
- Monitor and maintain the Firmwide Microsoft Exchange Online (Hybrid) environment
- Troubleshoot, audit, and ensure efficiency of Messaging maintenance tasks
- Plan and administer SSO configuration with vendors via Entra ID
- Assist in resolving resource planning for local offices Firmwide
- Collaborate with InfoSec Team on implementing recommended monitoring & configuration changes
- Partner with stakeholders and project managers to understand and complete various projects
- Develop, document, and cross-train team members on new systems or tasks
- Produce change management requests for system updates and new features
- Plan and execute the monthly maintenance window with local IT support teams

Job Specifications:
- Bachelor's degree
- At least five (5) years of related experience
- Advanced knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint and Word)
- Knowledge of PowerShell
- Knowledge of Office 365/Entra ID/Azure and supporting Outlook in an Exchange/O365 environment
- Strong written and verbal communication skills
- Strong organizational skills
- Strong analytical skills
- Ability to work under tight deadlines and prioritize responsibilities
- Ability to handle and maintain confidential information
- Ability to work independently, under own initiative and in a fast-paced environment
- Ability to travel and work flexible and/or fluctuating work hours

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear. Employee must occasionally lift up to twenty (20) pounds. Work Environment: Typical indoor office environment.

Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.

As part of our ongoing commitment to be #AlwaysBetter for our people, clients and communities, we have created a culture of belonging that champions your individuality as both a person and a professional. From our competitive compensation, top benefits and award-winning professional development programs to industry-leading wellness initiatives, we support you through every stage of your life and career. With McDermott, you can live a life you love both in and outside of the office.

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