As a Configuration Center Engineer, you will serve as a key contributor in the configuration center by performing troubleshooting and installation work on various computer and networking hardware.

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

The essential functions of this position include:

• Provide advanced hardware configuration of routers and switches via command-line interface (CLI)
• Perform IOS and firmware upgrades on switches and routers
• Apply configurations to routers and switches from config templates and making appropriate changes
• Basic knowledge of imaging desktops and laptops via Symantec Ghost server and/or MDT
• Perform racking and stacking of hardware components in a configuration center environment and in a data center environment
• Perform cabling and labeling services, with a high degree of accuracy and attention to detail
• Provide deployment and implementation services of multi-vendor solutions
• Understand the different types of network cables and power cables
• Able to review, understand, and edit network topology diagrams
• Provide remote connectivity to internal and external customers through the configuration center via VPN tunnels
• Troubleshoot and perform remediation repairs; escalate to Sr. Engineers, as needed
• Work towards achieving industry-specific certifications: i.e.- CCNP, VCP

• Bachelor's degree in technical field preferred
• 3-5 years of hands-on experience in IT
• Industry certifications i.e.: CCNP, CCNA, Network+
• Excellent customer service skills both on phone and in-person
• Professional demeanor and good communication skills
• Ability to think and come up with solutions quickly
• Must be fully knowledgeable and able to diagnose, install and repair two or more of the following technologies:
  • Remote VPN connectivity
  • PC Imaging solutions
  • Networking
  • Security
  • Blade server technology
  • Virtualization

The base salary range for this position at commencement of employment is expected to be between $55,000 and $75,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed .

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

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