Celebrate Life, the Southworth Way

The Company:Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.

With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

The Benefits: We are proud of our family company roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

Grow with us!The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Be YOU with us!At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is adriverof our success.

The Opportunity: As the Merchandise Manager, you will be responsible for curating and managing a diverse range of merchandise offerings that align with the club's brand and cater to the preferences of our members and guests. Your keen eye for trends, strong organizational skills, and exceptional customer service will contribute to the overall success of our retail operations.

Duties and Functions:

• Greet Members and guests utilizing Southworth standards.
• Advise Members and guests about attire, golf clubs, supplies, etc.
• Train and supervise seasonal Pro Shop Attendant.
• Assist Members in all daily golf shop tasks including but not limited to answering the phone, booking tee times, event sign ups, purchases, etc.
• Manage the special order process.
• Develop and foster Member relationships to create profiles to understand and track their needs and preferences.
• Manage all aspects of the Golf Shop Social Media platforms.
• Oversee POS system, product pricing and management of all inventories during scheduled months.
• Responsible for buying, pricing, receiving, unpacking, tagging, and displaying merchandise.
• Adhere to an Open to Buy Purchasing Plan to maintain proper inventory levels.
• Assist the Director of Golf and Director of Retailwith yearly retail budget.
• Plan and execute merchandise events; trunk shows, sales, demo days, etc.
• Work with Communications Department to properly advertise merchandise events.
• Assist with the purchase of clothing and uniforms for other departments.
• Attend merchandise shows and conferences to stay current with golf trends.
• Assist Golf Professional Staff with tournaments.
• Maintain the cleanliness of the Pro Shop.
• Bring ideas to improve the operation or areas of concerns to the Director of Golf and Head Golf Professional..

Qualification Standards:

• Bachelor's degree in related field; or equivalent work experience.
• Minimum of two years of experience in Merchandising, preferably in a Country Club or Resort setting.
• Knowledge of golf a plus
• Jonas experience preferred.
• Associate or Bachelors degree, and a bonus if degree is in Merchandising/Retailing (PGA Members are encouraged to apply)
• 2-3 years retail experience preferred, with experience in merchandising or in a retail store. Club is open to applicants with less experience and desire to grow professionally.
• Must have an outgoing, personable, and friendly personality.
• Strong organizational skills, with a demonstrated ability to multi-task, prioritize and manage multiple projects simultaneously, meet and anticipate frequent deadlines in a timely manner and manage situations from start to finish.
• Must be self-directed and demonstrate initiative.
• Have a clear understanding of the financial aspects of merchandising to include profit margins, cost of goods, etc.
• Must be able to negotiate contracts and pricing.
• Must be able to read, write and comprehend work orders, invoices, schedules, etc.

Join our dynamic team and play a key role in shaping the retail experience for our discerning members and guests. If you have a passion for merchandising, a keen business acumen, and a commitment to delivering exceptional service, we invite you to apply for the Merchandise Manager position and be part of our thriving community.

Apply today to start your new career, the Southworth Way

Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.