Minimum Education
Bachelor of Science in Nursing - BSN (Required)

Minimum Work Experience
5 years Nursing experience. Demonstrated experience in a charge nurse role in a comparable setting. Minimum of one-year recent pediatric experience in a comparable setting. Minimum of 1 year of demonstrated nursing leadership experience. (Required)

Functional Accountabilities
Professional Practice/Research

• Participate in/support Shared Leadership.

• Contribute to CNMC's Magnet Journey.

• Ensure that nursing is based on evidence of best practice.

• Accountable to support/participate the Division of Nursing's Performance Improvement process.

• Participate in community activities.

Implements Nursing Process

• Function as a resource in the charge nurse role for all aspects of patient care delivery.

• Continuously evaluate patient care delivered to all patients and families.

• Maintain knowledge and responsibility for patients on the unit.

• Assume direct patient care responsibility as needed, to meet identified patient care needs.

Communication Channels

• Utilizes therapeutic communication when dealing with patients and families.

• Demonstrates skillful communication by adapting techniques based on the situation.

• Collaborates with staff, patients/families, and members of the health care team to facilitate patient outcomes.

• Written communication reflects clear concise, goal directed, and objective information.

• Leads hospital/division projects or committees.

Leadership

• Manage conflict effectively by giving feedback in a constructive, positive, and objective manner.

• Assist staff in conflict resolution.

• Assist staff to evaluate their own behavior and its impact on others.

• Organize unit operations for the delivery of patient care and identified outcomes.

• Prioritize and direct unit to ensure quality care.

• Facilitate changes by actively participating in the change process.

• Maintain and encourage unit cohesiveness by maintaining a productive work atmosphere.

• Support staff through stressful situations.

• Commend work efforts of staff.

• Utilize critical thinking skills to problem solve unit issues.

• Complete performance evaluations for assigned staff in a timely manner.

• Plan activities to meet own educational needs.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance