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Relocation Project Manager
Richmond, VA
Job Description
ESSENTIAL FUNCTIONS
Proactively manage project related issues on account or assignment
Be the single point of contact for all move management activities
Plan and manage successful relocations and manage the majority of a project by self and/or supervise move and other necessary vendors to perform project assignments.
Ensure client satisfaction throughout the relocation management process
Ensure all relocation management activities are performed in a manner consistent with documented processes and in accordance with the client's and JLL's policies and procedures
Develop and implement relocation project plan, schedule and budget through collaboration with the facility, project and construction managers and adhere to it
Develop and maintain project schedule in client's preferred format
Perform data input into required JLL and client systems to maintain occupancy information and ensure data accuracy.
Ensure compliance with all key performance indicators
Receive and process client move requests
Participate in planning meetings hosted by the client, Occupancy Planning and other key stakeholders
Prepare/update project status reports, review invoices and ensure timely payment, update tracking reports and maintain files for due diligence and financials.
Procure and manage move labor, including vendor/contractor bidding process, evaluate proposals and recommend selection of vendor/contractor
Incorporate "best practices" into relocation projects
Initiate and manage meetings to review move schedules with move vendors and key stakeholders;
Manage supporting suppliers (technology, tele/data, furniture, etc.)
Ensure all project initiation, execution and closeout documentation are complete
Manage work order and small project management, including but not limited to furniture reconfigurations and space enhancements
Determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)
Plan, schedule and implement relocations, providing the main client contact with scheduled dates, move instructions, and move orientations for large groups as required.
Provide move signage, general move directions, and be present on campus or at the move site, available to answer questions and resolve post-move issues.
Initiate meetings to review move schedules with move vendors and key stakeholders
Manage the post-move help desk, update the post-move database and manage the status of punch list items to resolution.
Plan and direct client file planning and mapping from source location to destination location.
Develop scope, schedule and budget for assigned projects and adhere to client KPI's
Identify and address areas of concern regarding potential risk surrounding project, project logistical issues, budget and scope
Prepare/update project status reports, process invoices, update tracking reports, and maintain files for due diligence and financials
Actively track each aspect of project performance against schedules and critical path
Coordinate the activities of sub-contractors, general contractors and client vendors
Ensure that all accounts receivables are maintained at a level not to exceed approved capital budgets.
Conduct and document all weekly meetings on assigned projects
Demonstrate proficiency in the use and application of all Project Development Services technology as required for assigned projects.
Any other reasonable duties and responsibilities that may be assigned.
QUALIFICATIONS
Ability to prepare and track budgets
Understand client protocols and develop communication appropriate to the client environment
Communicate actively during meetings and other project related speaking situations with a focus on delivering the project on-time, on budget and meeting the clients expectations
Manage written documentation and ensure that all deliverables are accurate and on schedule
Project confidence and reinforce client trust in the skills and knowledge of the team
Understanding of technical requirements for a relocation, construction and renovation projects
Familiarity with architectural drawings and furniture and space planning concepts a plus
Able to adapt and prioritize, meeting deadlines, in a fast-paced team or independent environment
Outstanding interpersonal and communication skills (verbal and written) with the ability to successfully communicate with clients, architects, contractors, client's representatives, and team members
Ability to be adaptable and be agile to client changes and requests.
Travel estimated at approximately 10%-15%
3 - 4 years of facility, project or construction related experience in a Corporate Real Estate environment
Background in project management, construction management, architecture or project strategy planning is desirable
Bachelor Degree from an accredited institution
Proficiency with Microsoft Office Suite/Google/Project Management Applications
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Proactively manage project related issues on account or assignment
Be the single point of contact for all move management activities
Plan and manage successful relocations and manage the majority of a project by self and/or supervise move and other necessary vendors to perform project assignments.
Ensure client satisfaction throughout the relocation management process
Ensure all relocation management activities are performed in a manner consistent with documented processes and in accordance with the client's and JLL's policies and procedures
Develop and implement relocation project plan, schedule and budget through collaboration with the facility, project and construction managers and adhere to it
Develop and maintain project schedule in client's preferred format
Perform data input into required JLL and client systems to maintain occupancy information and ensure data accuracy.
Ensure compliance with all key performance indicators
Receive and process client move requests
Participate in planning meetings hosted by the client, Occupancy Planning and other key stakeholders
Prepare/update project status reports, review invoices and ensure timely payment, update tracking reports and maintain files for due diligence and financials.
Procure and manage move labor, including vendor/contractor bidding process, evaluate proposals and recommend selection of vendor/contractor
Incorporate "best practices" into relocation projects
Initiate and manage meetings to review move schedules with move vendors and key stakeholders;
Manage supporting suppliers (technology, tele/data, furniture, etc.)
Ensure all project initiation, execution and closeout documentation are complete
Manage work order and small project management, including but not limited to furniture reconfigurations and space enhancements
Determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)
Plan, schedule and implement relocations, providing the main client contact with scheduled dates, move instructions, and move orientations for large groups as required.
Provide move signage, general move directions, and be present on campus or at the move site, available to answer questions and resolve post-move issues.
Initiate meetings to review move schedules with move vendors and key stakeholders
Manage the post-move help desk, update the post-move database and manage the status of punch list items to resolution.
Plan and direct client file planning and mapping from source location to destination location.
Develop scope, schedule and budget for assigned projects and adhere to client KPI's
Identify and address areas of concern regarding potential risk surrounding project, project logistical issues, budget and scope
Prepare/update project status reports, process invoices, update tracking reports, and maintain files for due diligence and financials
Actively track each aspect of project performance against schedules and critical path
Coordinate the activities of sub-contractors, general contractors and client vendors
Ensure that all accounts receivables are maintained at a level not to exceed approved capital budgets.
Conduct and document all weekly meetings on assigned projects
Demonstrate proficiency in the use and application of all Project Development Services technology as required for assigned projects.
Any other reasonable duties and responsibilities that may be assigned.
QUALIFICATIONS
Ability to prepare and track budgets
Understand client protocols and develop communication appropriate to the client environment
Communicate actively during meetings and other project related speaking situations with a focus on delivering the project on-time, on budget and meeting the clients expectations
Manage written documentation and ensure that all deliverables are accurate and on schedule
Project confidence and reinforce client trust in the skills and knowledge of the team
Understanding of technical requirements for a relocation, construction and renovation projects
Familiarity with architectural drawings and furniture and space planning concepts a plus
Able to adapt and prioritize, meeting deadlines, in a fast-paced team or independent environment
Outstanding interpersonal and communication skills (verbal and written) with the ability to successfully communicate with clients, architects, contractors, client's representatives, and team members
Ability to be adaptable and be agile to client changes and requests.
Travel estimated at approximately 10%-15%
3 - 4 years of facility, project or construction related experience in a Corporate Real Estate environment
Background in project management, construction management, architecture or project strategy planning is desirable
Bachelor Degree from an accredited institution
Proficiency with Microsoft Office Suite/Google/Project Management Applications
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
10 to 15 years
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