The Patient Advocate investigates, resolves, documents, and reports organization specific patient and/or visitor complaints, allegations, and concerns to the CEO and Risk Manager within 24 hours of receiving them. The Patient Advocate develops, implements, and participates in training, customer service and patient relations initiatives related to the facility's mission an

The Patient Advocate investigates, resolves, documents, and reports organization specific patient and/or visitor complaints, allegations, and concerns to the CEO and Risk Manager within 24 hours of receiving them. The Patient Advocate develops, implements, and participates in training, customer service and patient relations initiatives related to the facility's mission an

onsite This position will be on site in Colorado Springs. Remote work will be required from time to time, this will require a personal Smartphone for VPN system access. Experience 2 5 years of experience in position or specialization. Education High school/Associates or equivalent experience if applicable. Certification if applicable. Ensures delivery of excellent custome

Operates the facility phone system to relay incoming, outgoing and interoffice calls. Responsible for efficiently answering, screening and routing incoming calls. Essential Functions Answer incoming calls in a timely and professional manner Assist the public in a professional manner Overhead page Responsible for overhead paging the codes and the procedure(s) to follow onc

As a Customer Support Specialist, you will deliver customer satisfaction by resolving technical issues and meeting end users' needs. Here are some of the primary responsibilities you will have as a Customer Support Specialist Provide remote phone, email and chat troubleshooting support for application, desktop, network, and mobile device issues (incidents), and customer r

onsite This position will be on site in Colorado Springs. Remote work will be required from time to time, this will require a personal Smartphone for VPN system access. Experience 2 5 years of experience in position or specialization. Education High school/Associates or equivalent experience if applicable. Certification if applicable. Ensures delivery of excellent custome

may include Answer patron questions about performances, ticketing processes, performance seating, gallery exhibits; engage and assist patrons as appropriate. Provide assistance to patrons with special accommodation needs. Consult departmental managers promptly for efficient and attentive problem resolution. Process ticket sales, ticket distribution, and ticket scanning acc

Summary Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities Provides quality customer service to customers by providing one on one attention to detail. Understands and applies knowledge of basic patient transport concepts, infection c

Interacts with customers, company sales, and/or service representatives to handle a variety of pre sales or post sales service functions. Performs, as a skilled worker, a number of Customer Service support tasks. Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities. Analyses abnormalities that occur within own working

This position will be on site in Colorado Springs. Remote work will be required from time to time, this will require a personal Smartphone for VPN system access. Experience 2 5 years of experience in position or specialization. Education High school/Associates or equivalent experience if applicable. Certification if applicable. Ensures delivery of excellent customer servi

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education. Pre employment screening required. Qualifications HS High School Grad or Equivalent (Requi

Interacts with customers, company sales, and/or service representatives to handle a variety of pre sales or post sales service functions. Performs, as a skilled worker, a number of Customer Service support tasks. Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities. Analyses abnormalities that occur within own working

Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off phone assistance to customers and department leadership. Ability to work in a fast paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve c

Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off phone assistance to customers and department leadership. Ability to work in a fast paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve c

The Sr. Customer Service Manager VP is a senior management level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to external clients.