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  How to answer the “what is your greatest weakness?” interview question
by Louise Fletcher - Nov, 2014
The ‘what is your greatest weakness?’ question is one we all dread – right up there with ‘so tell me about yourself.’ Frankly “what is your greatest weakness” is a pretty pointless question as it rarely gets an honest response, but nevertheless, it’s a question you are very likely to be asked. So what do you say? Obviously you don’t want to say anything that hurts your chances of getting the job, but you have to answer....
 
  5 Trust-Building Skills for Emotionally Intelligent Leaders
by Dr. Maynard Brusman - Nov, 2014
This week I coached the senior VP of Human Resources of a Silicon Valley company regarding providing executive coaching for the company CEO. She asked some very insightful questions to determine fit. She specifically wanted to know how I work with different personality styles, and my methods for helping cultivate a culture of trust. This week I coached the senior VP of Human Resources of a Silicon Valley company regarding pr...
 
  Creating Trust for Emotionally Intelligent Leaders – 4 Components of Trust
by Dr. Maynard Brusman - Nov, 2014
I recently spoke with the senior VP of Human Resources of a Silicon Valley company regarding providing executive coaching for the company CEO who she described as having some blind spots related to developing trust. She asked some very insightful questions to determine fit. She specifically wanted to know how I work with different personality styles, and my methods for helping cultivate a culture of trust. The senior VP of...
 
  Customer Service vs. Five Rules of Customer Engagement
by Connie Pheiff - Nov, 2014
Did you ever receive poor service when eating out at a restaurant? How was the situation handled? Did management apologize? How did management apologize? Were you satisfied? The greater question is would you go back to this restaurant? The new rules of customer satisfaction is more than customer service, it’s customer engagement. We can agree customer service is listening to your customer and knowing exactly what he or she...
 
  Finding a Job in a Difficult Market—A Six Source Plan to Expand Your Opportunities
by David Maxfield - Nov, 2014
Confessions of a Job Seeker “I’m looking for a job. And, surprise, so are many others with plenty of skills, experience, and education. I prepare a resume and cover letter. Next, I search for job openings using employer and job search sites. When I find prospective jobs, I tailor my letter and send off my information. I try to place follow up calls but the sites say calls are not accepted. Do they really mean it? I don’t...
 
  How to Measure Trust for Emotionally Intelligent Leaders
by Dr. Maynard Brusman - Nov, 2014
I recently spoke with the senior VP of Human Resources of a Silicon Valley company regarding providing executive coaching for the company CEO who she described as having some blind spots related to developing trust. She asked some very insightful questions to determine fit. She specifically wanted to know how I work with different personality styles, and my methods for helping cultivate a culture of trust. The senior VP of...
 
  Leading with Trust for Emotionally Intelligent Leaders
by Dr. Maynard Brusman - Nov, 2014
“Trust is a critical ingredient for leadership, since few people follow someone they do not trust…You cannot even get out of the starting gate as a leader if others do not believe your words.” ~ Cornell University Professor Tony Simons, The Integrity Dividend: Leading by the Power of Your Word (Jossey-Bass, 2008) I recently spoke with the senior VP of Human Resources of a Silicon Valley company regarding providing executive...
 
  Got The Sunday Night Career Blues?
by Caroline Dowd-Higgins - Nov, 2014
The way we feel about our job at any given time can vary depending on a wide array of factors: how a particular project is going; technical issues; how well staff is performing; etc. However, when you have a chronic case of the Sunday Night Blues – dreading the return to work each Monday – that’s a sign that it’s time to consider changing jobs or possibly even careers. In a recent LinkedIn post, Sallie Krawcheck, former ban...
 
  Resume Lies
by Robin Schlinger - Nov, 2014
They creep in everywhere, the little exaggerations or omissions: those little resume lies. Some resume writers even encourage them in the name of “helping” a job applicant look good. But in my viewpoint, the consequences of lying are never worth the risk; they are too severe, both personally and professionally, and too likely to be exposed, even during the job interview. Those little lies include: Inflating a job title. Your...
 
  4 Steps to Thaw Out a Frozen #JobSearch
by Jacqui Barrett-Poindexter - Nov, 2014
Frozen by the cold harsh realities of job search in today’s ever-shifting and often-brutal economic climate? Here are 4 counterintuitive steps you can take to help thaw things out: 1. Write thank-you letters or call someone (friend, family member, co-worker, former boss) to let them know you appreciate their impact in your life. It’s amazing what showing appreciation for others can do for you. Witness the spark you spur wit...
 
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