Duties & Responsibilities:

Administrative Support:

• Assist in creating and editingPowerPoint presentations.

• Maintain and update variousExcel documents.

• Provide general administrative assistance.

Technical Support:

• Support with installation of MS Teams Rooms devices.

• Troubleshoothardware and software issuesfor employees.

• Set up, configure, or updatelaptops.

Field Services:

• Verify/test MS Teams Meeting Rooms readiness.

• Inventory technology equipment.

• Setup/move IT devices at workstations/office.

• Perform proper organization of cables at workstations/offices.

• Interact with customers and provide support.

Project Assistance:

• Work side by side with IT professionals and participate in projects.

• Conduct usability and technical testing for digital solutions.

Qualifications:

• Actively enrolled as an undergraduate student.

• Pursuing a relevant degree (e.g., Computer Science, Information Technology, Business, Engineering).

• Familiarity withMicrosoft Officetools (Excel, PowerPoint, Word).

• Basic understanding ofproject managementprinciples.

Desired Skills & Experience:

Skills:

• Proficiency inExcel,PowerPoint, andWindows.

• Basic knowledge oflaptops, tablets and mobile phones.

• Basic knowledge of Network concepts

• Outstanding organizational skills

• Critical thinking and problem-solving skills

• Time management skills

• Able to provide quality customer service through phone calls, email, and face to face interactions with coworkers and vendors.

Experience:

• Previous involvement incustomer service

• Familiarity with IT devices and software.

Physical Demands:

• Stand, walk, push, pull, squat, bend, and reach during shifts.

• Use carts or dollies to transport materials if needed.

• Must be able to occasionally lift and or move up to 15lbs.

• Adhere to all safety guidelines